Common Problems

This page listed some of the more common problems people have run into trying to get started using EconModel with the Classic Economic Models.  If you do not find any useful here, contact support@econmodel.com.

Ticketing

Ticket never received

Two or more tickets received

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Downloading and Installation

Windows XP Service Pack 2

Entering a paid subscription after installing the 10-day free trial

Cannot find setup.exe

Cannot run setup.exe

Running em.exe does not do anything

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Registration

Error message "Error sending information. Are you connected to the Internet?"

Error message "Registration failure (wrong ticket number or reused ticket number)."

Running em.exe does not do anything

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